Non-emergency medical transportation in Massachusetts
AVI Transportation is based in Norwood, MA. Our regular service area is Greater Boston across Suffolk, Middlesex, and Norfolk counties. For medical trips elsewhere in Massachusetts, call dispatch at +1 (617) 237-6282 and we will confirm the ride.
Where does AVI provide NEMT in Massachusetts?
AVI Transportation provides wheelchair-accessible and ambulatory non-emergency medical transportation from its Norwood base to Boston, Cambridge, Brookline, Newton, Quincy, Norwood, Dedham, Needham, Westwood, Canton, and Milton. Trips to other Massachusetts communities are confirmed case by case by our dispatch team.
Key takeaways
- Headquartered at 28 Cross St, Norwood, MA 02062.
- Regular service in Suffolk, Middlesex, and Norfolk counties.
- Wheelchair-accessible vans and ambulatory sedans.
- Standing reservations for dialysis, infusion, and rehab.
- Reservations +1 (857) 416-9394; dispatch +1 (617) 237-6282.
- Trips beyond our regular area: call dispatch to confirm.
Massachusetts cities and towns we serve
Choose your city for local neighborhoods, nearby hospitals, and booking details.
Middlesex County
Norfolk County
- Brookline, MACoolidge Corner, Washington Square, Brookline VillageNEMT in Brookline
- Quincy, MANorth Quincy, Wollaston, Quincy CenterNEMT in Quincy
- Norwood, MANorwood Center, South Norwood, East NorwoodNEMT in Norwood
- Dedham, MADedham Square, Oakdale, EndicottNEMT in Dedham
- Needham, MANeedham Center, Needham Heights, Needham JunctionNEMT in Needham
- Westwood, MAIslington, Westwood Center, Westwood StationNEMT in Westwood
- Canton, MACanton Center, Canton Junction, the Route 138 corridorNEMT in Canton
- Milton, MAMilton Village, East Milton, Milton HillNEMT in Milton
Care we drive riders to across Massachusetts
Most rides cross city lines — for example from a Norfolk County town to a Longwood Medical Area appointment in Boston. Tell us the pickup and destination when you book.
Dialysis centers
Recurring AM and PM hemodialysis appointments — typically Monday/Wednesday/Friday or Tuesday/Thursday/Saturday standing reservations.
Oncology & infusion clinics
On-time, calm rides for chemotherapy, immunotherapy, and infusion therapy at Boston-area cancer centers.
Hospital discharges
Same-day pickups when a patient is being discharged from a Boston-area hospital and a rideshare isn't a safe option.
Outpatient rehab & physical therapy
Predictable weekly transport to PT, OT, and post-op rehabilitation appointments.
Primary care & specialist offices
Doctor visits, cardiology, neurology, wound care, and routine specialist follow-ups.
Skilled nursing & assisted living
Resident transport between care facilities and outside medical appointments, with door-through-door assistance.
Frequently asked questions about NEMT in Massachusetts
Does AVI provide NEMT throughout Massachusetts?
AVI is based in Norwood, MA, and our regular service area is Greater Boston: Boston, Cambridge, Brookline, Newton, Quincy, Norwood, Dedham, Needham, Westwood, Canton, and Milton. For trips elsewhere in Massachusetts, call dispatch at +1 (617) 237-6282 and we will tell you whether we can take the ride on your date.
Which Massachusetts counties does AVI serve?
Our regular service area includes Middlesex County (Cambridge and Newton), Norfolk County (Brookline, Quincy, Norwood, Dedham, Needham, Westwood, Canton, and Milton), and Suffolk County (Boston).
Can AVI drive me to a hospital in a different city?
Yes. Most of our rides cross city lines, such as Norfolk County pickups bound for Boston's Longwood Medical Area. Give us the pickup address, destination, and appointment time when you book and we plan the pickup window around them.
What vehicles does AVI use for medical rides?
Wheelchair-accessible vans with ramps or lifts and four-point securement for passengers who stay seated in their wheelchair, and comfortable ambulatory sedans for passengers who can walk and transfer with light assistance.
How do I book a ride in Massachusetts with AVI?
Book online from our booking page or call reservations at +1 (857) 416-9394. For same-day dispatch or trips outside Greater Boston, call +1 (617) 237-6282. We recommend booking at least 24 hours ahead.